Privacy & Cookie Policy

This website is the property of Davies White and Perry Limited at 45-47 High Street,  Newport, Shropshire, TF10 7AT.  

Davies White and Perry takes all reasonable care to ensure that the information  contained on this website is accurate, however, we cannot guarantee its accuracy and  we reserve the right to change the information on this website at any time.  

Cookie Policy 

This Cookie Policy explains how Davies White and Perry uses cookies and similar  technologies to recognise you when you visit our website  www.davieswhiteperry.co.uk. 

Cookies are small data files that are placed on your computer or mobile device when  you visit a website. They are widely used to make websites work more efficiently and  to provide information to the site owners, which can enhance the browsing experience.  Visitors who do not wish to have cookies placed on their computers should set their  browsers to refuse cookies before using our website. Turning off cookies may impact  your browsing experience. 

Privacy Policy 

Davies White and Perry is committed to ensuring that your privacy is protected. All our  employees are aware that any information provided by you is confidential to Davies,  White and Perry. All staff have a responsibility of collecting accurate data and keeping  it up to date.  

This Privacy Policy sets out the basis on which any personal data which we collect  from you, or that you or others provide to us, will be processed by us. 

By accessing, browsing or otherwise using our website www.davieswhiteperry.co.uk  you confirm that you have read, understood and agreed to the terms of this Privacy  Policy. 

You may give us information by completing forms on our website, through social  media, in the office or by corresponding with us by phone, email or otherwise.  

You acknowledge that the information which you provide to us may amount to  sensitive personal data under the Data Protection Act 1998 and you consent to that  data being processed as set out in this Privacy Policy. Davies White and Perry will  take reasonable steps to ensure that your data is treated securely and in accordance  with the Data Protections Act 1998.  

We do not sell data to other parties or companies. 

The information you give to us may include (but is not limited to): 

– Names 

– Email addresses 

– Addresses 

– Telephone numbers 

– Date of birth 

– Financial details 

– Identification  

– Employment details 

We are also working with third parties (including, for example, search information  providers, credit reference agencies) and may receive information about you from  them. 

How we will use the information you give us: 

– To contact you 

– To carry out our obligations arising from any contracts entered into between  you and us (to include sales and lettings) and to provide you with the  information, products and services which you request from us 

– To provide you with information about other goods and services that we offer  and may interest you 

– To notify you about changes to our service 

– To ensure that content from our site is presented in the most effective manner  for you and your computer 

– As part of our efforts to keep our site safe and secure to prevent and detect  fraud  

– To provide customer support 

– To comply with the requirements imposed by law or any court order

Where we store your information: 

– Systems 

– Emails 

– Backup 

– Documents 

In line with The Property Ombudsman’s Codes of Practice, both for Sales and Lettings  Agents your information will be held for at least six years for legal, regulatory and  accounting purposes and thereafter for as long as reasonably necessary.  

You have rights to the following information: 

– The purpose(s) for which we are processing your information 

– The categories of personal information we hold about you 

– The recipients or categories of recipient to whom the personal data have been  or will be disclosed

You have the following rights: 

– To obtain a copy of your personal information we hold 

– To rectification or restriction of the way in which we are processing your  information; or to object to us processing it 

– To erase all your personal information provided it is no longer necessary for the  purposes for which it was collected; or where there is no legal basis for Davies  White and Perry processing it 

– Where we have collected information about you from sources other than  yourself, information about those sources 

Third Party Links 

Third-party links are hyperlinks that direct users from Davies White and Perry’s  website to external websites owned by other entities. 

Davies White and Perry does not endorse, guarantee, or assume responsibility for the  content, accuracy, or reliability of any third-party websites linked from our site. Users  should review the privacy policies and terms of service of any external sites they visit. 

We have a legal obligation to process data to comply with: 

– Anti Money Laundering legislation 

– Estate Agents Act 1979 

– The Property Ombudsman’s Code of Practice  

– Royal Institute of Chartered Surveyors Code of Practice 

– Safe Agent 

Data Protection Officer 

Data Protection Officer 

Davies White & Perry 

45-47 High Street 

Newport 

TF10 7AT 

01952 811003 

Complaints  

Any party looking to make a complaint against Davies White and Perry and how we  process your personal data will be provided with a copy of our Complaints Handling  Procedure.  

Davies White & Perry 

45-47 High Street 

Newport 

TF10 7AT 

01952 811003

If your complaint is specific to the processing of your personal data and you are not  happy with the final outcome of an investigation, you may also contact the  Information Commissioners Office (ICO).